FAQs

Q: Where do you ship?

A: We offer worldwide shipping so you can shop from anywhere with confidence.

Q: How much does shipping cost?

A: Shipping is free worldwide. There are no hidden charges — the price you see is the price you pay.

Q: How long does delivery take?

A: Orders are usually delivered within 7–15 business days, depending on your location. You’ll receive tracking details once your order is shipped.

Q: How can I track my order?

A: Once your order is shipped, we’ll send you a tracking number by email, which you can use to track your package at any time.

Q: What payment methods do you accept?

A: We accept secure online payments, including major credit/debit cards and other trusted payment providers available at checkout.

Q: What is your return & refund policy?

A: If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery. Our support team will assist you with a replacement or refund.

Q: Are your products genuine and quality checked?

A: Yes. All products are quality-checked before shipping to ensure they meet our standards.

Q: How can I contact customer support?

A: You can reach us anytime via email or the contact form on our website. We aim to respond within 24–48 hours.

Q: Is my personal information safe?

A: Absolutely. We use secure systems and encryption to protect your personal and payment information.

Q: Didn’t find your answer?

A: Feel free to contact us — our team is always happy to help.